2 min read
Apply S.A.M, from busy to productive
Walk into any office (or log into any Slack channel), and you will see people working incredibly hard. They are answering emails. They are attending...
Organizational Culture
3 min read
Job Map, stop the silos
We hire people to solve problems. But the moment they walk in the door, we hand them a job description that tells them to complete tasks.
2 min read
Start in the Right Way, eliminate the defensiveness that kills initiatives
We’ve all walked into a meeting that we knew was going to be a disaster. You’re meeting with that department. Or you’re launching a project with a...
3 min read
Meet to Give, don't wait for your team to ask for help
Most teams operate on a reactive model of support. Someone struggles, eventually asks for help, and then—if they're lucky—someone responds. But by...
2 min read
Help Another Team, how to fix silos without a reorg
At almost every organization we visit, there is a "rivalry" that everyone jokes about but no one fixes. Sales vs. Operations. Engineering vs....
3 min read
Resolve Collusion Tool, and why you can't win your workplace conflict
Why You can't "win" your workplace conflict, and how to end it instead
3 min read
Impact Check-In, start knowing, stop guessing
Many of us walk around the office believing we are the hero of the story. We hit our numbers, we answer our emails, and we "support" the team. We...
3 min read
Meet to Learn - Stop guessing what your team needs
The Problem: Why collaboration feels like friction You have talented people and clear organizational goals. So why does getting two departments to...