3 min read
Make Communications Safe. How to have the conversations you've been avoiding.
You know what you need to say. So why haven't you said it? There's a conversation you've been putting off. Maybe it's feedback for a direct report...
Conflict Resolution
2 min read
Start in the Right Way, eliminate the defensiveness that kills initiatives
We’ve all walked into a meeting that we knew was going to be a disaster. You’re meeting with that department. Or you’re launching a project with a...
2 min read
Help Another Team, how to fix silos without a reorg
At almost every organization we visit, there is a "rivalry" that everyone jokes about but no one fixes. Sales vs. Operations. Engineering vs....
3 min read
Resolve Collusion Tool, and why you can't win your workplace conflict
Why You can't "win" your workplace conflict, and how to end it instead
3 min read
Impact Check-In, start knowing, stop guessing
Many of us walk around the office believing we are the hero of the story. We hit our numbers, we answer our emails, and we "support" the team. We...
2 min read
Focus on Facts, Why your feedback conversations fail.
Problem: We think we’re stating facts, but we’re actually telling stories You need to talk to a team member about their performance. You prepare. You...
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1 min read
Leadership and Self-Deception [Group Discussion Guide]
Personal-Application & Group-Discussion Guide
3 min read
How to fix a toxic culture. [Group Discussion Guide]
Personal-Application & Group-Discussion Guide
4 min read
How to lead a team whose job you've never done before. [Group Discussion Guide]
Personal-Application & Group-Discussion Guide