Your people are exhausted.
How do you deliver exceptional care?
Turnover spikes, burnout spreads, and conflict compromises care. You're facing rising costs and staffing shortages that affect patient outcomes. The problem isn't your clinical expertise, it's the mindset creating workplace friction.
76% of healthcare workers experience burnout
You've invested in leadership training, communication programs, and retention strategies. But the same challenges remain:
Turnover
22.7% annual employee turnover drains resources
Friction
Conflict between departments compromises patient care
Burnout
Exhausted employees disengage, eroding patient satisfaction
Disrespect
37% of physicians feel disrespected by staff, fueling division
The real problem?
The inward mindset.
The inward mindset is a singular focus on my department, patients, and workflow—at the expense of others. It shows up as:
> Territorialism instead of collaboration
> Administrative priorities over patient care
> Blame instead of learning from errors
This isn't about incompetent healthcare professionals. It's about dedicated caregivers operating from a lens that blocks the trust, collaboration, and alignment needed to deliver world-class patient care.
Transform patient outcomes with a people-centric culture
With heavy regulation, limited resources, and life-or-death pressure, healthcare is uniquely demanding. Arbinger helps you build a collaborative culture that reduces conflict and elevates patient care.
Healthcare Leadership
Development
Develop leaders who improve cooperation across clinical and administrative teams, and drive productivity in high-pressure environments.
Employee Retention & Engagement
Create a more harmonious work environment that reduces stress, prevents burnout, and helps you recruit and retain top healthcare talent in a competitive market.
Conflict Resolution & Collaboration
Resolve workplace conflicts that cause delays and reduce quality of care. Help teams improve communication and deliver exceptional patient care.
What our healthcare clients achieve:
improvement in leadership responsiveness at a major metropolitan hospital
increase in the number of employees who feel heard as measured by engagement survey results
improvement in patients who felt that nurses communicated effectively
SUCCESS STORY: REGIONS HOSPITAL
See what happens when healthcare organizations turn outward
"Our goal is to be among the very best in the country. The outward mindset is fundamental and integral to achieving that next level."
Anabel De Juan-Gomez
Leader of Organizational Development & Learning
Tools built on 45 years of research
Organizational change starts with people. Arbinger incorporates proven tools to help you manage morale, motivate teams, address skills gaps, and foster cross-functional alignment within your healthcare organization.
Four Tool Categories:
- Developing accountable people
- Fostering a collaborative culture
- Reducing friction & creating trust
- Providing strategic leadership
Ready to transform healthcare delivery?
Create a people-centric culture that reduces burnout, improves collaboration, and enables your teams to deliver world-class patient care.