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Transform Healthcare with a People-Centric Approach

Arbinger empowers healthcare organizations to create a people-centric culture and deliver world-class patient care.

Break down barriers and deliver top-notch, high-quality patient care

The health of your workplace culture matters too. With rising costs, sky-high demand for labor, low-cost competition, and increased regulatory requirements, the pressure on healthcare professionals—and opportunities for conflict—have never been higher. Successful organizations empower their people to adopt a mindset that helps them overcome barriers, develop accountability, and work together to deliver the highest level of care for their patients.

22.7%

22.7%

Hospitals turn over 22.7% of employees every year. (2023 NSI National Health Care Retention & RN Staffing Report)


76%

76% of healthcare workers experience burnout. (NIHCM Foundation)

37%

37%

37% of physicians feel disrespected by other staff. (NIHCM Foundation)


41%

In cases where conflict arises, patient care is affected as much as 41% of the time. (NIH National Library of Medicine)

How Arbinger can help

Empower your people with a shift in mindset

Transform your culture by developing accountable leaders across the organization

Tension between healthcare workers and administrators is a longstanding issue, but this cultural barrier has been exacerbated by rising costs and limited resource availability, affecting morale and productivity. Arbinger’s healthcare leadership development training empowers your leaders with the skills, competencies, and capabilities to reduce friction, improve cooperation, and drive productivity.

Improve patient care by reducing workplace conflict

Conflict causes delays and reduces the quality of care, and patients now have an increasing number of alternative healthcare options that come into play when they can’t get quality care when they need it. Arbinger’s healthcare consultants work with teams and individuals to help them overcome the barriers that create division, improving the immediacy and quality of care.

Recruit and retain top employees

Healthcare can be a high-stress environment, and turnover is both expensive and detrimental to patient care. Arbinger’s approach to healthcare transformation helps you create a more harmonious work environment that reduces stress by fostering innovation, cooperation, inclusion, and productivity.

Transform your culture by developing accountable leaders across the organization

Tension between healthcare workers and administrators is a longstanding issue, but this cultural barrier has been exacerbated by rising costs and limited resource availability, affecting morale and productivity. Arbinger’s healthcare leadership development training empowers your leaders with the skills, competencies, and capabilities to reduce friction, improve cooperation, and drive productivity.

Improve patient care by reducing workplace conflict

Conflict causes delays and reduces the quality of care, and patients now have an increasing number of alternative healthcare options that come into play when they can’t get quality care when they need it. Arbinger’s healthcare consultants work with teams and individuals to help them overcome the barriers that create division, improving the immediacy and quality of care.

Recruit and retain top employees

Healthcare can be a high-stress environment, and turnover is both expensive and detrimental to patient care. Arbinger’s approach to healthcare transformation helps you create a more harmonious work environment that reduces stress by fostering innovation, cooperation, inclusion, and productivity.

Discover the results that are possible when people think differently

Regions Hospital

Healthcare enterprise tools

Organizational change starts with people. The Arbinger Institute has four decades of research and experience helping organizations develop an outward mindset to unlock extraordinary results. Arbinger incorporates a variety of tools to help you manage morale, motivate teams, address skills gaps, and foster cross-functional alignment within your organization.

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Developing Accountable People

  • Clarify Roles & Responsibilities
  • Create Clear Expectations
  • Coach & Develop Employees
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Fostering a Collaborative Culture

  • Map Employee Roles to Impact
  • Ensure Team Alignment
  • Enhance Employee Relationships
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Reducing Friction & Creating Trust

  • Diagnose & Resolve Conflict
  • Focus on Facts & Stay Objective
  • Correct Performance Problems

Providing Strategic Leadership

  • Design Impact-Focused Objectives
  • Assess Promotion Candidates
  • Tackle Challenging Situations

Resources and insights