Privacy Policy

The Arbinger Institute, LLC (“Arbinger”) is committed to protecting your personal data and complying with all applicable data protection laws and regulations. This Privacy Policy (the “Policy”) discloses the privacy practices of Arbinger, including those relating to the use of our website,, and Arbinger Online Resources, and covers the following areas of our data protection and privacy policies and procedures:

  • What information we collect;
  • Sharing and safeguarding your personal data;
  • Retention of your personal data;
  • Your rights;
  • Orders
  • Cookies
  • Links
  • Changes to our Privacy Policy
  • Data breaches
  • Privacy Shield
  • General Data Protection Regulation (GDPR)
  • Your rights
  • Your consent; and
  • Contacting us

What information we collect

We may collect and process certain personal data about you that you provide directly to us. The term “personal data,” as used herein, shall mean any information that relates to an identified or identifiable individual. We are the sole owners of the information collected on this site. We only have access to/collect information you voluntarily give us via email, forms on this site, or other direct contact. We will not sell or rent this information to anyone.

We are required by applicable data protection laws and regulations to have a legitimate reason to process and use your personal data. The main purpose of doing so is to provide and perform the services provided by Arbinger. We may also gather personal data to: (1) maintain company accounts and records; (2) gather market intelligence in order to develop and improve our products and services; and (3) comply with any legal or regulatory obligation, which requires us to maintain records of any transactions with you.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Sharing and safeguarding your personal data

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

We prioritize the security of personal data and have implemented robust physical, technical, and organizational measures and safeguards to protect it against accidental or unlawful destruction, loss, alteration, unauthorized disclosures, access, and against all other unlawful forms of data processing. Our comprehensive security protocols guard against unauthorized access or modification and ensure that personal data is only processed for the delivery of our services and the legitimate conduct of our business.

The location where personal data is stored is transparent to us, and we ensure that it adheres to the highest standards of data protection, in compliance with applicable laws and regulations.

Personal data will be processed solely for the purpose of delivering services to our clients and for the necessary conduct of our business. We adhere strictly to the principle of purpose limitation in our data processing practices. Personal data collected by Arbinger will be and remain our property, and we will exercise utmost responsibility in its management and protection.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g., billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.

All personal data supplied to us is stored on secured servers and used in accordance with our data protection policies and procedures. Your personal data will only be accessed by our employees or authorized third parties, with whom we work with to deliver our services and conduct other business activities, and with whom there are strict contractual agreements in place in order to ensure the security and confidentiality of your personal data. We may also disclose your information when we believe such disclosure is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.

Retention of your personal data

We will only keep your personal data for as long as is reasonably necessary for the relevant purposes set out in this Privacy Policy or when we are required to do so in order to comply with applicable legal or regulatory requirements. When your personal data is no longer required, we will ensure that it is securely deleted.


We request information from you on our order forms. To buy from us, you must provide contact information like name and shipping address and financial information. This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.


Our web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Changes to our Privacy Policy

We may change our privacy policy from time to time, and will post any changes on this page. This Privacy Policy was lasted updated in March 2024.

Data breaches

In the event Arbinger suffers a data breach, you will be notified as promptly as possible, and in accordance with US and EU laws and requirements.

Privacy Shield

The Arbinger Institute, LLC complies with the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union to the United States.

General Data Protection Regulation (GDPR)

Per GDPR definitions, we are a data processor and our Users (You) are data controllers. As noted elsewhere, we will never disclose Your information except as configured by You. If you require assistance with Your requests to access, modify, or delete their information, please contact us using the contact information below. Note that there may be other legal requirements you are subject to that prevent the deletion of Your data (such as historical sales invoices or receipts, the retention of which may be required by the EU or other entity). As it relates to your information, we are a controller. As a controller, we abide by GDPR requirements, and ensure that we use only processors that certify their own GDPR compliance.

Your rights

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website:

  • See what personal data we have about you, if any.
  • Change/correct any personal data we have about you.
  • Have us delete any personal data we have about you.
  • Express any concern you have about our use of your personal data

Our policy complies with the applicable data protection laws and regulations. Those laws and regulations require that we inform you about your rights and our obligations with regards to the processing and control of your personal data, not all of which may be applicable in our business dealings:

  • The right to be informed;
  • The right to access your personal data;
  • The right to rectification;
  • The right to erasure;
  • The right to restrict processing;
  • The right to data portability; and
  • The right to object to processing;

There are some circumstances where we may be required to restrict your rights in order to safeguard the public or our own interests.

Your consent

By using our site and services, you consent to our web site privacy policy.

Contacting us

If there are any questions regarding this privacy policy you may contact us using the information below.

686 N Arbinger Way
Suite 200
Farmington, UT 84025
United States
[email protected]

(This policy was last updated 5/23/2024)