Outward Performance

This video-driven program addresses the root cause of organizational dysfunction, conflict, and poor morale: mindset. Through powerful real-life stories and proven tools, your teams will learn to work with radical self-awareness, enabling unprecedented levels of accountability, collaboration, and innovation.

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What's included in the program

The Program

  • Facilitated, video-driven course with 30+ real-life stories
  • Two-day intensive workshop OR ten 60-minute sessions
  • Group discussions and team application exercises
  • Practical tools for immediate workplace application
  • Outward Performance workbook with all tools and exercises

Materials Provided

  • Outward Performance participant workbook
  • Video content featuring real leaders and real situations
  • Learning exercises and reflection prompts
  • Downloadable tools for sustained application
  • Access to ongoing support resources

 Flexible Delivery:

Choose the format that works for your organization—intensive two-day workshop or distributed 60-minute sessions.

Equip your employees with practical tools
Accountablility_Blue
Becoming Accountable

Reframing my job responsibilities
Assessing my impact on others
Holding myself accountable
Ownership
Taking Ownership

Recognizing challenges I create
Focusing on results vs. blame
Owning my career development
Collaboration
Creating Collaboration

Developing clear expectations
Ensuring ongoing alignment
Improving communication
Conflict Green
Resolving Conflict

Transforming team tension
Inviting heightened self-awareness
Improving work relationships

What your team will learn

Ten comprehensive modules delivered through facilitated discussion and video-based learning
Understanding mindset

Why mindset matters for mission success
Radical Self-Awareness

Recognizing red flags in our own behavior
Diagnosing the Drama

Understanding behavior styles and their impact
Transforming Conflict

Tools to shift conflict into collaboration
Turning My Job Outward

Focusing on impact rather than tasks
Becoming Accountable

Measuring and improving our capabilities
Owning My Development

Taking responsibility for growth
Outward Alignment

Staying focused even in challenging situations
The Most
Important Move

Seeing others as people
Outward Influence

Self-correcting to help others change

What you'll take back to your organization
Unlock
Unlock New Levels of Collaboration

The key to team synergy is arming each team member with radical self-awareness. Seeing ourselves and others more clearly enables us to improve our impact and work together more effectively.
Conflict Resolution
Resolve Conflicts that Reduce Productivity

Behavior change alone doesn't transform tension. Changing mindset addresses the root of challenging situations, eliminates friction, and enables teammates to see each other as people.
Burnout
Prevent Burnout by Boosting Morale

Empowered employees are happier and more productive. Energize your employees by giving them tools to transform their relationships and take ownership for their success.

The Proof is in the Results
65-1

65% more product shipped by a large medical supplier during 6 months after implementing Outward Performance, with no increase in staffing.
400-1

 Increase in sales in a multi-country region within a $272 billion multinational retailer. 
92-1

 Reduction of conduct-related incidents 16 months post-implementation in a 6,000+ employee organization. 

Scale across your organization

To ensure sustainable implementation of Outward Performance principles, Arbinger offers a comprehensive three-day Train-the-Trainer certification program. This equips internal facilitators to deliver Outward Performance training effectively, ensuring consistent mindset transformation across your organization.

Train-the-Trainer includes:

  • Three-day immersive certification workshop
  • Facilitation skills training for all ten modules
  • Practice sessions with expert feedback
  • Ongoing support through facilitator helpline and monthly calls
  • Access to all facilitator resources and materials
Learn about the train-the-trainer

Ready to transform your team?

Schedule a complimentary strategy session to explore how Outward Performance can address your team's specific challenges and create the culture of accountability and collaboration you need.

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Download program overview