Your people are exhausted.

How do you deliver exceptional care?

Turnover spikes, burnout spreads, and conflict compromises care. You're facing rising costs and staffing shortages that affect patient outcomes. The problem isn't your clinical expertise, it's the mindset creating workplace friction.

 76% of healthcare workers experience burnout

 You've invested in leadership training, communication programs, and retention strategies. But the same challenges remain: 

Silos
Turnover

22.7% annual employee turnover drains resources

Friction
Friction

Conflict between departments compromises patient care

Burnout
Burnout

Exhausted employees disengage, eroding patient satisfaction

Disrespect
Disrespect

37% of physicians feel disrespected by staff, fueling division

The real problem?
The inward mindset.

The inward mindset is a singular focus on my department, patients, and workflow—at the expense of others. It shows up as:

>  Territorialism instead of collaboration
>  Administrative priorities over patient care
>  Blame instead of learning from errors

 


 

This isn't about incompetent healthcare professionals.  It's about dedicated caregivers operating from a lens that blocks the trust, collaboration, and alignment needed to deliver world-class patient care.

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 Transform patient outcomes with a people-centric culture

With heavy regulation, limited resources, and life-or-death pressure, healthcare is uniquely demanding. Arbinger helps you build a collaborative culture that reduces conflict and elevates patient care.

Leadership Development
Healthcare Leadership
Development

 Develop leaders who improve cooperation across clinical and administrative teams, and drive productivity in high-pressure environments. 

Employee Retention
Employee Retention & Engagement

Create a more harmonious work environment that reduces stress, prevents burnout, and helps you recruit and retain top healthcare talent in a competitive market.

Collaboration
Conflict Resolution & Collaboration

Resolve workplace conflicts that cause delays and reduce quality of care. Help teams improve communication and deliver exceptional patient care.

What our healthcare clients achieve:

43

improvement in leadership responsiveness at a major metropolitan hospital

68

increase in the number of employees who feel heard as measured by engagement survey results

8-3

improvement in patients who felt that nurses communicated effectively

SUCCESS STORY: REGIONS HOSPITAL

See what happens when healthcare organizations turn outward

 

"Our goal is to be among the very best in the country. The outward mindset is fundamental and integral to achieving that next level."

Anabel De Juan-Gomez
Leader of Organizational Development & Learning

 

Tools built on 45 years of research

Organizational change starts with people. Arbinger incorporates proven tools to help you manage morale, motivate teams, address skills gaps, and foster cross-functional alignment within your healthcare organization.

Four Tool Categories:

  • Developing accountable people
  • Fostering a collaborative culture
  • Reducing friction & creating trust
  • Providing strategic leadership

 Ready to transform healthcare delivery? 

Create a people-centric culture that reduces burnout, improves collaboration, and enables your teams to deliver world-class patient care.