TRAIN-THE-TRAINER
Outward Performance
This intensive three-day certification prepares internal facilitators to deliver Outward Performance, the ten-module program that transforms how employees take accountability, resolve conflict, and collaborate. Dramatically improve team performance by addressing challenges at their source: mindset.
What's covered in three days:
Master Video-Driven Facilitation
Learn to facilitate Arbinger's discussion-led video modules, which cover self-awareness, accountability, and mindset as the root of performance issues.
Develop Advanced Facilitation Skills
Deliver modules on ownership and influence while mastering techniques for applying tools to real workplace situations and navigating resistance.
Certification Readiness
Complete practice facilitations with expert coaching, tackle challenging scenarios, and prepare to deliver all ten modules with confidence in your organization.
Workshop details
What's Included:
- Complete facilitator guide for all ten Outward Performance video modules
- Hands-on practice delivering each module with expert feedback
- Techniques for managing group dynamics and difficult conversations
- Implementation toolkit with workshop agendas and participant exercises
- Ongoing support from Arbinger's facilitator community
- Post-certification resources and facilitation best practices
Who should attend:
- Internal trainers and L&D professionals responsible for employee development and performance improvement programs
- HR leaders looking to scale accountability and collaboration training across the organization
- Team leads and managers who want to encourage a mindset shift within their teams
- Culture champions tasked with embedding an outward mindset into daily operations
Workshop format and investment:
Three-day intensive certification combining expert instruction on facilitating video-driven learning, practice delivering all ten Outward Performance modules, and personalized coaching from Arbinger master facilitators. Small cohort sizes ensure individualized attention and hands-on application you can implement immediately. $2,995 per individual, schedule a strategy session to discuss on-site or group discount options.
What you'll take back to your organization
Complete Video-Driven Program
All ten Outward Performance modules with video content, discussion guides, and participant tools ready to facilitate. Flexible delivery formats let you run full-day workshops, half-day sessions, or implement module-by-module based on your organization's needs and schedule.
Facilitator Confidence and Credentials
Certification to deliver Outward Performance to unlimited employees within your organization, plus the hands-on practice and expert coaching that ensures you can navigate resistance, drive meaningful discussions, and handle challenging scenarios with confidence.
Scalable Internal Capability
An implementation roadmap to launch your first sessions within weeks and the tools to continuously develop employees who take accountability, resolve conflict effectively, and collaborate across boundaries—without ongoing external consulting costs.
Outward Performance - Train the Trainer
Register now for an upcoming session, with in-person and virtual options available.
Frequently asked questions
-
What's the difference between this and the DIOM Train-the-Trainer?
DIOM TTT certifies you to facilitate the two-day foundational workshop. This certification is for facilitating the ten-module Outward Performance employee development program. Both require DIOM workshop completion.
-
Do I need to complete DIOM TTT before this certification?
No. You only need to complete the 2-day DIOM workshop. You can become certified for Outward Performance without DIOM TTT certification.
-
Can I get certified for both programs?
Yes. Many organizations certify facilitators for both programs to maximize internal capacity.
-
How long does each Outward Performance session take to facilitate?
Each of the ten modules takes approximately 60 minutes to facilitate. The full program can be delivered as ten separate sessions or condensed into a two-day intensive.
-
Are the videos included in my certification?
Yes. Certified facilitators receive access to all 30+ program videos through the Facilitator Portal.
-
How many participants can I have in each session?
We recommend 15-30 participants per session for optimal discussion and engagement.
-
Can I facilitate this program virtually?
Yes. The program is designed to work effectively in both in-person and virtual formats.
Scale Performance Transformation
Join certified facilitators who are transforming employee performance across their organizations.