Most leaders spend up to 70% of their time managing workplace conflict. You address one issue, only to have another surface the next week—like an exhausting game of whack-a-mole that pulls you away from strategic work and drains team morale.
Here's the problem: traditional conflict management tactics—separating people, forcing compromises, or prescribing behavior changes—only provide temporary relief. They treat symptoms without addressing the underlying mindset that creates the conflict in the first place.
In this interactive session, Arbinger facilitator Chip Huth guides you through a revolutionary approach to workplace conflict that goes beyond managing behaviors to transforming relationships. You'll learn to:
Diagnose the real source of conflict using Arbinger's collusion framework—and recognize when you're unknowingly fueling the drama
Eliminate blame by identifying the hidden costs of unresolved conflict to you, your team, and your organization's mission
Move from conflict management to conflict transformation—the one critical shift that changes everything
Apply three powerful questions that help you resolve tension in real-time, even with your most challenging employees
You'll walk away with practical tools you can use immediately, including the Resolve Collusion diagnostic tool and a proven framework for correction conversations that actually work.
Stop spending your energy managing the same conflicts over and over. Learn how one mindset shift can create ripple effects throughout your entire organization—starting with the very next difficult conversation you need to have.
