The Outward Mindset
Featured in Harvard Business Review
Your team has the talent. The strategy is sound. So why aren't you getting breakthrough results?
This book reveals the one change that most dramatically improves performance, sparks collaboration, and accelerates innovation: a shift from an inward mindset to an outward mindset. Through compelling real-life stories and practical tools, you'll discover how to unlock the full potential of your people and organization.
Complete the form to access your sample chapters of The Outward Mindset.
Go beyond the book
Arbinger’s solutions equip leaders to move from an inward, self-focused mindset to an outward, people-centered approach that drives results.
The mindset that changes everything
Inward Mindset
When you're focused inward, others are objects to you—vehicles to use, obstacles to blame, or irrelevancies to ignore. You see people in terms of how they affect your goals, not as people with their own needs and objectives.
Outward Mindset
When you're outward, others matter like you matter. You see them as people—with their own needs, objectives, and challenges. You adjust your efforts to be more helpful and measure your impact on their success.
The Transformation
This isn't about being nice or soft. It's about being effective. When leaders and teams operate with an outward mindset, collaboration becomes natural, accountability increases, and innovation accelerates—because people are focused on collective results, not personal justification.
Unlike abstract philosophy, The Outward Mindset provides a systematic, actionable framework for building this mindset in yourself, your team, and your entire organization.
This book is essential reading if you're a...
Executives who needs your organization to execute strategy more effectively and adapt faster to change.
HR leaders responsible for building a high-performance culture that attracts and retains talent
Team leaders struggling with silos, turf wars, or lack of collaboration between departments.
Managers who wants to develop people who take initiative and ownership instead of waiting to be told what to do.
Individual contributors looking to increase your impact and influence without formal authority.
What leaders are saying
The secret to teamwork is an outward mindset. This is the definitive guide on how to achieve it.
Steve Young
NFL MVP & Hall-of-Fame Quarterback
A powerful book with a powerful message about really seeing. It opens a path to trust, collaboration, creativity, and performance.
Katherine Klein
Professor of Management, Wharton School
Leaders who serve others with an outward mindset encourage a culture of collaboration where everybody wins. Read The Outward Mindset and learn how great servant leaders think.
Ken Blanchard
Coauthor of "The New One Minute Manager"
What you'll learn
Outward Shift
A practical 3-step framework to systematically shift from inward to outward (See Others, Adjust Efforts, Measure Impact)
Mindset Diagnosis
How to diagnose whether you're operating inward or outward in specific situations—and what to do about it
Culture Transformation
Why most culture change initiatives fail and how mindset transformation succeeds where behavior change doesn't
Collaborative Teams
ow to build outward mindset teams that collaborate naturally without forced teamwork exercises
Innovation
The connection between mindset and innovation—and why outward teams are more creative and adaptive
Scalable Implementation
Tools for implementing outward mindset at scale across entire organizations
Experience Arbinger's other valuable content
Webinars
Join a session with our expert facilitators (live or on-demand) to see the outward mindset in action
Leading Outward
Hear real stories and insights into the realities of leadership and culture transformation
Mindset Matters
Subscribe to our blog for insights and ideas on how to shift mindset to fuel business growth