Public Workshops


Outward Leadership


The Outward Mindset Skills for Leaders (OMSL) workshop has been updated and renamed!
This course is now Outward Leadership. If you have completed OMSL, please contact us for information about updating your certification.

Content and Tools

This one-day program is designed to significantly advance leaders’ abilities to implement outward mindset ways of working within their teams and organizations.

It equips leaders with a suite of 38 practical tools to ensure they and their employees are working with an outward mindset. Participants are equipped to use all 38 tools and leave the workshop with a specific plan for implementing the tools to address their pressing organizational issues.

So that leaders can quickly reference and apply the tools, they are grouped into four categories and listed in a Workplace Situations Index containing 30 common situations faced by leaders and their teams.

Tree

Collaboration Tools

Tree

Accountability Tools

Tree

Conflict and Relationship Tools

Check

Supervision Tools


Workplace Situations

The Workplace Situations Index addresses the following situations:

  • Selecting a New Hire
  • Orienting a New Team Member
  • Groups Not Collaborating Well
  • Groups in Conflict
  • Poor Alignment
  • Low Morale or Engagement
  • Team Members are Complaining
  • People Not Giving Their Best
  • A Challenging Goal To Achieve
  • Struggling with Someone
  • Improving Communication
  • Someone is Not Doing Enough
  • Someone is Trying to Do Everything
  • Coaching a Team Member
  • Deciding Who to Promote
  • Feeling Bogged Down by Process or Procedures
  • Dealing with a Heavy Workload
  • Customer Unhappy with Products/Services
  • Difficult Manager
  • Difficult Employee
  • Lagging Below Targets
  • Meeting about Contentious Issues
  • Quality Issues
  • Shift-to-Shift Handoff
  • Lack of Buy-In
  • Making a Key Business Decision
  • Implementing a New Process
  • Breaking Down Silos
  • Dealing with Turnover
  • Letting Someone Go

What to Expect at an Arbinger Training


Who Should Attend

This course is appropriate for:

  • Leaders and managers at any level in an organization
  • Potential and emerging leaders

Please note: Arbinger courses are not for independent consultants or trainers. Attending this course does not give license to teach this content. If you are an independent consultant or trainer and have questions, please call us.


Materials and Resources

Participants receive the Outward Leadership handbook. Through their account on the Arbinger Portal, Outward Leadership program participants also receive access to digital versions of the 38 tools and videos introducing selected tools. Watch a sample introductory video. These tools are listed in a category index and a Workplace Situations Index. Over time, this content library will expand to include new tools as well as introduction and “how-to” videos for the tools.


Prerequisites

Participants must have attended the two-day Developing and Implementing an Outward Mindset course.


Pricing and Schedule

We conduct public Outward Leadership workshops on a regular basis in Salt Lake City, UT, and Washington, DC. The Outward Leadership public workshop is $495 per participant. Special pricing is available for federal government agencies with GSA purchasing capability. Please contact us for more information.

Click “Register Now” for the full schedule of upcoming sessions.

The Outward Mindset Skills for Leaders (OMSL) workshop has been updated and renamed!
This course is now Outward Leadership. If you are certified to facilitate OMSL, please contact us for information about updating your certification.

Content

This one-day intensive course equips and licenses participants to facilitate the Outward Leadership workshop within their organization. Participants explore the 38 outward mindset leadership tools in detail, including their applicability to their own team and organization. The bulk of this course focuses on learning to deliver the Outward Leadership workshop’s concepts, frameworks, and tools to an organizational audience.


Results and Outcomes

Participants will:

  • Gain further understanding of various outward mindset leadership tools and applications
  • Practice teaching the elements of the program
  • Learn how to facilitate and implement the tools in their organization

After completing this course and signing the licensing agreement, participants may deliver the Outward Leadership workshop for members of their employing organization per the standards outlined in the agreement.


Who Should Attend

This course is appropriate for individuals who:

  • Want to help lead the implementation of an outward mindset approach within their organizations
  • Want to deepen their understanding of outward mindset principles and strategies
  • Possess the following characteristics, which will make them ideally suited to successfully facilitate this program within their organizations:
    1. Credibility (high credibility with, and the respect of, the populations they would train)
    2. Charisma (interesting and engaging to listen to and learn from)
    3. Connection (naturally connects well with people)

This course is for employees of organizations who wish to deliver Arbinger material to other employees in the same organization. It is not intended for independent consultants or other external service providers.


Certification Process

Becoming certified to deliver the Outward Leadership workshop in your organization involves three simple steps:

  • Fulfill prerequisites prior to the train-the-trainer course
  • Successfully complete the train-the-trainer course
  • Sign the Facilitator License Agreement for this program

Note that you will be responsible for overseeing purchase of appropriate course materials for those you train in your organization.


Prerequisites

There are two prerequisites for this train-the-trainer course:

  • Become a certified Arbinger facilitator for the Developing and Implementing an Outward Mindset workshop
  • Attend an Outward Leadership workshop

We encourage anyone interested in this train-the-trainer course to contact us as early as possible so we can assist you with prerequisites and course planning. If you have other questions, please direct them to events@arbinger.com.


Ongoing Support

The purchase of an Arbinger train-the-trainer program includes exclusive access to several resources intended to help facilitators continue developing themselves and implement and sustain outward mindset ways of working in their organizations. Resources include:

  • Facilitator Support Helpline—Receive one-on-one coaching to prepare for and debrief after workshops. Available 9am-5pm MST, Monday-Friday.
  • Arbinger Facilitator Portal—Access podcasts, evaluation forms, facilitator development videos, recordings of the Monthly Global Facilitator Calls, screen casts of master facilitators delivering outward mindset material, and more.
  • Monthly Global Facilitator Calls—Continue developing facilitation skills by participating in these best-practice conversations with other facilitators and Arbinger master facilitators.
  • Arbinger’s Annual Summit and Facilitator Retraining—Receive exclusive invitations to this valuable event. Attend to learn new materials, retrain on core content, network, attend Q&A sessions, and hear from special guest speakers.

Licensing and Certification

Upon successful completion of the train-the-trainer course and signature of the Facilitator License Agreement, you will be certified to deliver the Outward Leadership workshop material in your employing organization. The Facilitator License Agreement outlines the scope of delivery, including what material you may use and the per-participant cost of training materials.

Note: In the event of employment termination or a change of company, you are not automatically certified to deliver Arbinger material in your new organization. You will need to complete a new Facilitator License Agreement with Arbinger.

Reminder: This course is for employees who will be delivering the Outward Leadership workshop within their organization. This course is not for independent consultants, coaches, or other external organizational development service providers.


Pricing and Schedule

We conduct public Outward Leadership train-the-trainer workshops on a regular basis in Salt Lake City, UT, and Washington, DC. For the full course schedule, please click “Register Now.”

The public Outward Leadership train-the-trainer workshop is $395 per participant. Special pricing is available for federal governmental agencies with GSA purchasing capability. Please contact us for more information about special pricing. These prices do not include the cost of materials for trainings delivered by certified facilitators within their organizations after completion of this course. Participant materials are required for each person trained, but must be purchased separately.