Daniel Neal The Outward Mindset shift has challenged me to see others–colleagues, clients, even strangers–with fresh eyes. It’s about recognizing the shared humanity in everyone we encounter and approaching challenges with a collaborative spirit. A few key takeaways that have already made a difference: Deeper connections, proactive problem-solving, and increased self-awareness.
Hilary Provinse It feels better to work in an environment where people can communicate and where we think about other people’s needs and challenges. It makes our company more successful and profitable. Arbinger’s framework has been great to grow our business, figure out how to break down silos, and serve our clients better.
Anabel De Juan Gomez The healthcare world can be very stressful. This caused a focus on tasks and very little focus on teamwork and collaboration. An outward mindset can help us all have great outcomes. It is now the foundation of how we approach our work. The outcomes we have seen with the metrics on our patient experience changed from 30% approval to over 70%.
Monique Davis We always knew we had great people, but compared to other organizations, we were failing. We were blaming each other for everything. After receiving training from Arbinger’s facilitators, our staff now ask each other, “How can I be helpful?” It’s a transformation to something we did not think was possible. It’s a way of being.
Michelle Mills We were one of the most complained about teams in our department. It was quite stressful. We turned to Arbinger and suddenly listened to each other and those we worked with. The amazing thing is that I have seen people completely let their guard down and form meaningful relationships. It was a total transformation. We went three and a half years with no complaints.
Chantal Carr Arbinger helped us recognize that we could recognize our outputs, but we did not know how to measure our impact. We are now beyond just outputs, but Arbinger taught us to not only measure but increase our impact. We now can clearly see that we are changing lives. Arbinger transformed us from a simple charity project to a built-out development project.
Terry Kerscher It really does not take a lot to improve company culture. It’s as simple as getting people committed to it. After Arbinger’s training, there was so much collaboration and helping each other within the company. It’s a transformation we knew we needed but did not know how to accomplish.
Amy Stellhorn After I started being coached by Arbinger, it was just so easy to see things in terms of “these are real people, and they have hopes and dreams that are as real as my own.” Now, because of Arbinger, culture is everything for us.
Carolyn Morrow The culture that you create using Arbinger is safe. The accountability practices that are taught are revolutionary. It allows trust in your organization and it allows for conversation to take place so that you can be more productive.
Nelson Torres After working with Arbinger, communication flowed, and we were willing to build positive work relationships. As a result, we started to come together as a team, and it positively lifted the whole company. From where we started, I would have never thought that we would be where we are.
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