Adel Al-Saleh

It became very evident that without changing the cultural structure of T-Systems, it would be very difficult to see noticable results. The cultural aspect of the organization is 75%+ of the change that we seek. The whole foundation of the Arbinger model really applied here. The concepts are so powerful in helping one become a better leader and enabling the organization to perform in a very different way. It’s the first time in 5+ years that the company has not been declining.