Using Arbinger to build a patient focused culture and achieve exceptional clinical outcomes
“Since introducing Arbinger to our company, facilities have significantly improved clinical quality, resident and employee satisfaction and regulatory outcomes. As a result of staff at all levels conceiving results and doing work in an Arbinger way, we have accomplished a 10-fold increase in the number of 5-Star rated facilities–the highest government rating for nursing homes–among facilities we acquired in the last 4 years. Amazing considering that before acquisition the average Star rating was below 3. What a delight to see teams deliver better and better quality care for residents through deep and sustainable collaboration.”
Paul Hubbard, Co-CEO and Co-Founder
Plum Healthcare, one of the fastest growing companies in healthcare services, has become the largest skilled nursing company in California with 50 skilled nursing facilities and five home health and hospice agencies located in strategic geographic clusters in California, Utah, and Arizona. As a result of Plum’s unique approach—using Arbinger in the execution of their work at every level of the organization—the company has grown revenue and EBITDA at a 32% and 30% compounded annual growth rate (“CAGR”), respectively, over the last five years.
To read the report of GI partners regarding Plum Healthcare, click here: