Louise Francesconi

It was clear to me right away that Arbinger is not about training, and it’s not about soft skills. It is about exposure to a concept that you, as a leader, must think deeply about and then practice and work at. Seeing people as people has an accelerator effect that improves productivity and work culture. It has a huge impact on how we communicate. Meetings that used to take an entire day now take just one hour. We doubled our business.